The Components To Make It Work

imMEDIAte Movies and their technology associates will deliver web environments that will generate sales and build valuable networks. We will provide online communities with the results producing Internet experience they want while the site owner receives exponentially added value.

imMEDIAte e-Commerce’s ability to build, then work with a community and to market products to various communities world-wide will provide the edge. imMEDIAte e-Commerce technology is a based in South Africa and the UK. This structure is attractive to the site developer/client who receives the advantage of the cheaper development costs in South Africa than the equivalent in the UK or USA.

imMEDIAte e-Commerce - the ideal Global e-commerce partners for implementing the internet edge

The imMEDIAte e-Commerce end-to-end solution is built on components that both enable and administer a total e-business solution. Organisations can choose a customised solution across our range of products and services which could be a simple Web presence, the use of our multi-lingual call centre, or the European customer relationship management and processing centre. imMEDIAte e-Commerce competes on a cost effective basis internationally, by offering its world class skills base, maintained in South Africa, to a cross-section of international clients.

Strategic Consulting

imMEDIAte e-Commerce are entrenched in the e-commerce industry. This has meant that as an organisation we have accumulated a wealth of knowledge and experience in the online arena. With the online space becoming more and more cluttered and competitive, clear strategy and unique positioning is key to the success of online ventures. imMEDIAte e-Commerce have learnt their lessons and have had their successes. We can bring these experiences to the party when assisting in strategy formulation for your company.

Graphic Design

As the Internet marketplace develops, a sophisticated consumer has emerged who expects to be engaged by every Web experience. imMEDIAte e-Commerce’s team of Internet designers is able to deliver interactive intranet, extranet or Internet sites that encapsulate the feel and style unique to your company, virtual or otherwise. By effectively utilising this new medium to extend the value of your brand we will create your Internet presence that is both functional and dynamic - the type of destination Web tourists choose to visit, again and again.

Development

imMEDIAte e-Commerce’s team of engineers provides you with a pool of highly skilled resources. By designing, developing and implementing intelligent databases and customised applications we can allow you to make optimum use of the information gained through your Internet presence, and allow you to market your products and services more effectively.

Legacy System Integration

While the Internet represents the new technology frontier, existing infrastructure can still provide returns. By intelligently integrating old and new technology we will enable you to lever your existing systems and information, ensuring continued return on investment for legacy systems and improved cost efficiencies for new development.

Call Centre and Customer Support Desk Services

imMEDIAte e-Commerce’s outsourced backend services include a help desk and call centre, which provide 24 x 7 multilingual support via telephone and e-mail. We provide an international toll free support number as well as free-fone facilities, ensuring your e-commerce offering is supported in a multitude of languages and time zones.

Client Relationship Management

Customer relationship management allows you to provide a personalised service and capitalising on the information that e-business produces. By integrating our client’s e-commerce offering with our e-mail and telephone support services and CRM software we profile and service our clients’ customers.

Marketing

The Internet is a global marketplace and in order to maximise the benefit of your Internet presence, imMEDIAte e-Commerce is able to market your site internationally on your behalf. We can place online and offline advertising globally, establish keyword searches and reciprocal links ensuring we reach the correct target market and drive the right type of traffic to our clients’ Web sites.

Process Administration

Through our outsourced back office administration process centre, imMEDIAte e-Commerce is able to offer its clients their complete back office solution. We will account for reconcile and maintain records on behalf of our clients' websites allowing them to focus on their own offering.

Website Hosting

imMEDIAte e-Commerce has server forms in a number of locations offering clients optimal speed and accountability. We are also able to provide tax efficient locations in order to optimise clients economic strategy.

Credit card processing and merchant account services

A key inhibitor to e-commerce has been the ability to transact security on the web. Our team of data and transaction security specialists have an intimate knowledge of security related techniques that ensure a secure environment for transactions. imMEDIAte e-Commerce’s solution offering includes credit card processing, merchant account facilities and fraud prevention procedures, which use the latest security safeguards, offering consumers and merchants the ability to conduct bank-endorsed, secure electronic commerce. By providing the full accounting back-office and reconciliation functions we allow you to focus on your core competency. We offer merchant account facilities in a variety of currencies, enabling seamless e-commerce transactions. We will also process transactions in real-time and provide ongoing payment processing and refund solutions.

Security

A key inhibitor to e-commerce has been the ability to transact security on the web. Our team of data and transaction security specialists have an intimate knowledge of security related techniques that ensure a secure environment for transactions. imMEDIAte e-Commerce's solution offering includes credit card processing, merchant account facilities and fraud prevention procedures, which use the latest security safeguards, offering consumers and merchants the ability to conduct bank-endorsed, secure electronic commerce.

By providing the full accounting back-office and reconciliation functions we allow you to focus on your core competency. We offer merchant account facilities in a variety of currencies, enabling seamless e-commerce transactions. We will also process online transactions in real-time and provide ongoing payment processing and refund solutions, and a payment gateway into a network of over 600 banks internationally.

Fulfilment and Delivery

At imMEDIAte e-Commerce we understand the Internet might be a virtual marketplace but in reality the e-commerce transaction cycle ends at the customer’s door. imMEDIAte e-Commerce, through its customised fulfilment product and relationships with international courier service providers will ensure our clients' e-commerce solution is completed with efficiency, reliability and accountability.